top of page

FREE DELIVERY OVER $40

Terms & Conditions

FOOD ALLERGIES

Please be aware that our products may contain or come into contact with common allergens such as dairy, eggs, nuts, gluten, soy, cinnamon, oats, and wheat. (Please add this statement to our business cards)

DELIVERY FEE IN RIO GRANDE VALLEY  $6.00 (Subject to Change)

Scheduling delivery services are made on the date and time specified on your order form. The delivery time and date will be confirmed two (2) business days before your event date. Please ensure that you provide updated contact information and an alternate contact person and number in case of any arising situations. If the delivery address changes after the order has been confirmed, additional charges may be added to cover extra mileage.

*We are not responsible for order accidents after order has been released but will try to accommodate as much as possible.

ALTERATIONS AND SPECIAL REQUEST

All details for your orders must be provided at least one week before the date of delivery. Any changes to the order size, style, or cake flavors must be made no later than ten (10) business days before delivery

​

SAME DAY ORDERS

  • Ready in four (4) + business hours: Ready to go cake and dessert.

  • Ready in 48+ hours: Celebration cakes, Ready to go cakes, two-tier cakes, and some of the cake designs shown on the website Gallery page.

  • Ready in 7 days: Some custom tiered (excluding bridal or groom cakes), cut-outs, shaped, etc. (but limited by current orders, place your order as early as possible).

  • Ready in 4+ Weeks: Wedding and Quinceañera cakes might be available depending on the date. Please call to confirm if you need something sooner.

RUSH FEES

  • At my sole discretion, for custom cakes at the last minute, we might be able to get you worked into the schedule.

EDIBLE IMAGES

Depending on the quality, lighting conditions, and colors of your photos, the edible image may not print out correctly. We cannot determine how the photo will appear on an edible image. 

  • We follow Copyright & Trademark infringement.

  • Lacking image quality such as low resolution or pixelated images.

  • Explicit content includes (but is not limited to) explicit language, hand gestures, and graphic violence.

  • Please contact us by phone, text, or email if you are unsure if your image requires approval for printing.

NO CALL ORDERS

Any no-call order is forfeited, and there will be absolutely no refunds, future credit, or date changes under any circumstances. Such order(s) may be donated to charity or resold at the discretion Cakes and Pastries by Amalee LLC

bottom of page